Privacy Policy

Privacy Policy

Effective Date: January 22, 2025

1. Introduction

Welcome to MetricSurge AI (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.metricsurgeai.com (the “Website”).

2. Information We Collect

When you use our Website, we may collect the following types of information:

a. Personal Information

We collect personal information you voluntarily provide to us, such as:

• Name

• Email address

• Phone number

• Business name

• Billing and shipping address (if applicable)

• Payment information (if applicable)

• Any other information you provide when contacting us or signing up for our services

b. Non-Personal Information

We may also collect non-personal data automatically when you interact with our Website, including:

• IP address

• Browser type and version

• Operating system

• Referring website URLs

• Pages visited and time spent on our site

• Cookies and tracking technologies (see Section 5 for details)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services

• To respond to inquiries and customer support requests

• To send newsletters, updates, and promotional materials (if you have opted in)

• To process transactions and manage your account

• To analyze Website performance and improve user experience

• To comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

• Service providers: Third-party vendors who assist in operating our Website and services (e.g., payment processors, hosting providers)

• Legal compliance: When required by law, regulation, or legal process

• Business transfers: In the event of a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze Website traffic. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings, but please note that doing so may affect your experience on our Website.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for processing your data

• Object to certain processing activities

• Lodge a complaint with a data protection authority if you believe your rights have been violated

To exercise your rights, please contact us.

8. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites and encourage you to review their privacy policies.

9. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to have it removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

MetricSurge AI

Website: www.metricsurgeai.com

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